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Duke Energy Urges Customers to Conserve Energy during Peak Demand

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Illustration of energy conservation in a city during peak demand

News Summary

Duke Energy is calling on customers in the Carolinas to reduce their energy consumption on June 23 from 3 to 8 p.m. to alleviate stress on the power grid. The company is aiming to prevent potential outages during this time of elevated energy demand, particularly as temperatures are expected to rise. Duke Energy’s Vice President of Grid Operations appreciates customer cooperation in maintaining grid stability and emphasizes ongoing support programs for customers during high temperature events.

Charlotte, NC – Duke Energy is urging customers in the Carolinas to reduce their energy usage on June 23 from 3 to 8 p.m. to help manage peak demand on the power grid. The company aims to alleviate stress on the grid and minimize the risk of potential power outages during these hours of elevated electricity demand.

Ben Harrison, the Vice President of Grid Operations at Duke Energy, expressed gratitude for the cooperation of customers in maintaining grid stability. The appeal comes as the region braces for possible spikes in temperature that could lead to increased energy consumption.

About Duke Energy

Duke Energy is a Fortune 150 company and ranks as one of the largest energy holding companies in the United States. Headquartered in Charlotte, North Carolina, the corporation serves approximately 8.6 million customers across several states including North Carolina, South Carolina, Florida, Indiana, Ohio, and Kentucky. The company possesses a total electric capacity of 55,100 megawatts and also caters to about 1.7 million natural gas customers across its service territories.

Energy Transition and Customer Support

Duke Energy is actively pursuing an energy transition focused on reliability, investing significantly in electric grid upgrades, and seeking cleaner energy sources. These sources include natural gas, nuclear energy, renewables, and energy storage. As part of its commitment to customers, Duke Energy is offering various programs particularly aimed at providing support during high-temperature events.

In Indiana, the company has implemented strategies designed to assist customers in managing their energy usage effectively when temperatures rise. This includes offering savings programs and payment assistance for eligible customers. Duke Energy’s North Carolina state president emphasized the company’s dedication to aiding customers who are facing financial difficulties through a variety of assistance programs.

Financial Assistance Programs

In 2024, it was reported that over 114,000 eligible households in North Carolina received nearly $90 million in support through Duke Energy’s financial assistance programs. Additionally, Duke Energy’s EnergyWise Home program in Florida allows customers to earn up to $141 in annual bill credits. This is achieved by permitting Duke Energy to temporarily cycle off specific appliances during peak energy demand, thereby reducing overall electricity costs and delaying the need for new power plants.

Customer Engagement and Resources

Approximately 430,000 customers in Florida are already participating in the EnergyWise Home program. Other energy efficiency measures offered by Duke Energy include a Home Energy House Call program, particularly beneficial for South Carolina customers. This program provides free assessments and energy efficiency kits to help residents prepare their homes for winter.

In addition, customers can enroll in programs such as the Smart $aver home improvement rebates and Flex Savings Option to better manage their energy expenses. Duke Energy is dedicated to minimizing its environmental footprint, with goals to achieve net-zero methane emissions from natural gas operations by 2030 and net-zero carbon emissions from electricity generation by 2050.

Conclusion

Duke Energy continues to prioritize the improvement of its services while encouraging customers to optimize their energy usage and reduce costs. During this peak demand period, collective action from customers can play a crucial role in maintaining a reliable power supply across the Carolinas.

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Additional Resources

HERE Charlotte
Author: HERE Charlotte

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