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Surge in Text Message Scams Targeting Toll Payments in NC

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Graphic representation of text message scams and safety precautions.

News Summary

Residents of Charlotte, North Carolina, are facing a significant increase in text message scams posing as toll road payment notifications. The FBI has issued a warning about the fraudulent messages, which threaten legal action for unpaid tolls. The North Carolina Quick Pass emphasizes they never request payment via text, shedding light on the urgency of verifying such claims. As complaints about these scams rise, officials urge vigilance against unsolicited communications to avoid falling victim to these fraudulent schemes.

Charlotte, North Carolina – A significant surge in text message scams posing as toll road payment notifications has been reported across North Carolina, with particular focus on residents of Charlotte. The Federal Bureau of Investigation (FBI) has issued a warning about this fraudulent activity, which has gained traction since last summer.

The scam operates by sending fraudulent text messages that claim the recipient owes money to the North Carolina Turnpike Authority or are associated with a vague “toll agency.” Text messages often include urgent threats of legal action, late fees, or additional charges if the alleged payment is not made immediately. Residents have been sharing screenshots of these dubious messages on online platforms, including Reddit, seeking to confirm their authenticity.

According to the North Carolina Quick Pass, which manages electronic toll collections in the state, it never requests payment via text messages. This information is crucial as residents may be led to believe that the messages are legitimate due to the official-sounding language used in the scams.

North Carolina Attorney General Jeff Jackson has noted that these scam texts are not only a nuisance but have also been targeting a vast population, with complaints about smishing—a form of phishing conducted via text message—exceeding 2,000 since March of last year. The North Carolina Turnpike Authority first identified the existence of the scam in July 2024, sparking concerns over its rapid expansion.

The origin of the scam is believed to be in Canada, from where it has migrated to the United States, posing a potential threat to thousands of unsuspecting individuals. One alarming aspect of this scam is the random nature of the text messages; they are sent to individuals regardless of whether they use toll roads, increasing the risk of victimization.

Typically, these fraudulent messages claim that the recipient must pay a certain amount to avoid fines, legal action, or even the suspension of their vehicle or driver’s license. This alarming tactic aims to instill a sense of urgency and fear, encouraging victims to act swiftly without verifying the sender’s legitimacy.

To combat this growing threat, authorities have stressed the importance of remaining vigilant regarding unsolicited texts that claim to be from government entities or present urgent demands for payment. The North Carolina Quick Pass has advised that legitimate communications will only come from the secure short code of 696277. If any text messages appear suspicious, recipients are encouraged to refrain from clicking on any links provided within the message.

Residents are advised to verify any claims of owed payments directly with toll agencies before taking any action. If a recipient of such a scam text suspects that it is fraudulent, they should file a complaint with the FBI, check their toll account for discrepancies, and report the issue immediately to NC Quick Pass.

This recent surge in toll road payment scams serves as a stark reminder to be cautious when receiving unsolicited communications, particularly those that provoke a sense of urgency or intimidation. As technology continues to evolve, so too do the tactics employed by scammers, making it imperative for individuals to remain aware and informed.

In summary, the rise of toll road payment text scams in North Carolina highlights the ongoing challenges posed by fraud in the digital age. Residents are encouraged to exercise caution in all interactions involving unsolicited messages, particularly those that claim to involve payment demands.

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