Charlotte, July 22, 2025
News Summary
ROOTS Cafe, located in Charlotte’s South End, has become a popular spot for its delightful Chicken Caesar wrap. The cozy atmosphere, accompanied by soothing music from artists like Frank Ocean, enhances the dining experience. Menu offerings range from breakfast sandwiches to salads, with prices catering to various budgets. Notably, the standout Chicken Caesar wrap and comforting chicken soup have received rave reviews from diners. The cafe promotes accessibility with its loyalty program and convenient payment options.
Charlotte
ROOTS Cafe in Charlotte’s South End has captured attention with its delicious Chicken Caesar wrap, as experienced by a first-time visitor. The café is located at 2135 Southend Dr #109, Charlotte, NC 28203, and is known for its cozy ambiance, featuring dim lighting and bohemian decor that appeals to a diverse clientele.
The diner visited ROOTS Cafe on a hot day with outside temperatures reaching nearly 100 degrees, prompting a decision to enjoy the meal indoors instead of on the patio. The café’s music selection included popular songs from Frank Ocean, specifically “Ivy” and “Lost,” which contributed to the vibrant yet comforting dining experience.
Menu Highlights
ROOTS Cafe’s menu offers a variety of options, such as breakfast sandwiches, bowls, wraps, salads, sandwiches, and soups. Prices range from $6.50 to $26 for entrées, while soups and sides are priced between $3.50 and $8. During the visit, the diner ordered the Chicken Caesar wrap for $15, which includes grilled chicken, baby mixed greens, parmesan cheese, garlic and herb croutons, and spicy lemon Caesar dressing.
In addition to the wrap, the meal included a cup of chicken soup with rice, carrots, and fresh herbs for $5, along with a Sprite for $2, bringing the total to approximately $22. The Chicken Caesar wrap was found to be delicious, celebrated for its perfect blend of flavors and textures.
Soup Sensation
Though the reviewer acknowledged that soup is not typically a go-to choice during hot weather, the cup of chicken soup turned out to be the highlight of the meal. The soup boasted tender chicken, well-cooked rice, sweet carrots, and herbs that added a homemade touch. Its flavorful broth left a nostalgic impression on the reviewer, making it a standout dish despite the season’s warmth.
Dining Experience and Recommendations
While the café’s relaxed atmosphere allowed diners to feel at ease, the experience was somewhat marred by the absence of staff uniforms or nametags, making it a challenge to identify employees during busy periods. ROOTS Cafe accepts both cash and card payments, enhancing accessibility for customers.
The café also features a loyalty program available through Cash App, allowing diners to earn points towards discounts for future visits, which is a great incentive for regular customers. Operating hours are as follows: Tuesday through Friday from 7 a.m. to 10 p.m., Saturday from 8 a.m. to 10 p.m., Sunday from 8 a.m. to 3 p.m., and Monday from 7 a.m. to 3 p.m..
For those interested in exploring the menu and offerings further, ROOTS Cafe can be found online at rootscafesouthend.com/menu-1 and on Instagram at @rootscafecharlotte.
Key Features Chart
| Feature | Details |
|---|---|
| Location | 2135 Southend Dr #109, Charlotte, NC 28203 |
| Menu Types | Wraps, sandwiches, bowls, salads, soups |
| Price Range | $6.50 – $26 for entrées, $3.50 – $8 for soups and sides |
| Meal Cost (Example) | Approximately $22 for a Chicken Caesar wrap, soup, and soda |
| Loyalty Program | Cash App points for discounts |
| Operating Hours | Tue-Fri: 7am-10pm, Sat: 8am-10pm, Sun: 8am-3pm, Mon: 7am-3pm |
FAQ
What types of food are offered at ROOTS Cafe?
ROOTS Cafe offers a variety of items including breakfast sandwiches, wraps, salads, bowls, and soups.
What is the average price for a meal at ROOTS Cafe?
Prices for entrées range from $6.50 to $26, while soups and sides are priced between $3.50 and $8.
Is there a loyalty program for returning customers?
Yes, ROOTS Cafe has a loyalty program through Cash App, which allows customers to earn points towards discounts.
What are the café’s operating hours?
Operating hours are Tuesday through Friday from 7 a.m. to 10 p.m., Saturday from 8 a.m. to 10 p.m., Sunday from 8 a.m. to 3 p.m., and Monday from 7 a.m. to 3 p.m.
Deeper Dive: News & Info About This Topic
HERE Resources
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Additional Resources
- Charlotte Observer: ROOTS Cafe Review
- The Infatuation: Best Caesar Wraps in Chicago
- Axios: Reid’s Fine Foods News
- Google Search: Food Industry News
- Encyclopedia Britannica: Food Culture
Author: HERE Charlotte
The CHARLOTTE STAFF WRITER represents the experienced team at HERECharlotte.com, your go-to source for actionable local news and information in Charlotte, Mecklenburg County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Lovin' Life Music Festival, Charlotte Pride festival, and major sporting tournaments at Bank of America Stadium. Our coverage extends to key organizations like the Charlotte Regional Business Alliance and Foundation for the Carolinas, plus leading businesses in finance and entertainment that power the local economy such as Bank of America and NASCAR. As part of the broader HERE network, including HEREAsheville.com, HEREGreensboro.com, HERERaleigh.com, and HEREOBX.com, we provide comprehensive, credible insights into North Carolina's dynamic landscape.
