Dallas, December 5, 2025
Jeffrey Stovall, ex-CIO of Charlotte, has been appointed to lead the technology overhaul for Dallas, set to start in January 2026. His role will focus on modernizing IT systems, enhancing security, and integrating AI to tackle the city’s technology challenges, aiming for better efficiency and public trust.
Former Charlotte CIO Jeffrey Stovall Appointed to Lead Dallas Tech Overhaul
Stovall’s leadership promises a significant modernization for Dallas’ city technology.
Charlotte, North Carolina – In a notable development, Jeffrey Stovall, the former Chief Information Officer (CIO) of Charlotte, NC, has been appointed to spearhead Dallas’s critical technology overhaul, starting January 5, 2026. Stovall brings a wealth of experience in municipal IT modernization, and his leadership is expected to address the city’s pressing technology challenges with impactful solutions.
Stovall’s new role is significant as Dallas has grappled with outdated systems and cybersecurity vulnerabilities in recent years. With a goal to modernize its technological infrastructure, Stovall will focus on reducing technical debt, enhancing operational security, and integrating cutting-edge artificial intelligence into city operations. This endeavor aims to foster better efficiency and preserve public trust in city governance.
Stovall’s Impressive Background
Jeffrey Stovall served as Charlotte’s inaugural CIO from 2008 to 2018, where he played a pivotal role in streamlining IT processes and improving cybersecurity measures. His administration notably prepared the city for high-profile events, including the 2012 Democratic National Convention and the 2020 Republican National Convention. Following his public service tenure, Stovall transitioned to the private sector, becoming Senior Vice President and CIO at Abt Global, where he managed IT and digital strategies.
Challenges Facing Dallas’ IT Systems
The city of Dallas has encountered substantial technological hurdles, marked notably by a ransomware attack and implementation challenges that disrupted county operations. An independent report underscored the urgent need for a comprehensive restructuring of the city’s IT framework to address these ongoing issues. Stovall’s appointment comes at a critical juncture as Dallas seeks to revitalize its technological capabilities.
Strategic Vision for Dallas
Under Stovall’s direction, Dallas aims to not only modernize its IT systems but also to incorporate sustainability measures across its technological operations. City Manager Kimberly Bizor Tolbert expressed confidence that Stovall’s expertise will bolster the city’s commitment to innovation and service excellence, paving the way for a more technologically adept municipal apparatus.
Educational and Professional Credentials
Stovall holds a Bachelor of Science in Mechanical Engineering from the prestigious Massachusetts Institute of Technology (MIT) and an MBA from the University of Virginia’s Darden School of Business. Additionally, he is an active member of the Society for Information Management and serves on the Advisory Board for the College of Computing and Informatics at the University of North Carolina at Charlotte.
A Promising Future for Dallas Technology
Stovall’s appointment is seen not merely as a filling of a position, but as a strategic move to leverage his vast experience and vision for technology within municipal governance. As Dallas continues its journey toward modernization, the community looks forward to the enhancements in efficiency and service delivery that Stovall is expected to initiate.
Frequently Asked Questions (FAQ)
Who is Jeffrey Stovall?
Jeffrey Stovall is the former Chief Information Officer (CIO) of Charlotte, North Carolina, who has been appointed to lead Dallas’s technology overhaul starting January 5, 2026. He has extensive experience in municipal IT modernization and cybersecurity.
What will Stovall’s role in Dallas entail?
Stovall will lead initiatives to modernize outdated systems, reduce technical debt, enhance security and sustainability, and integrate artificial intelligence into city operations to improve efficiency and data-driven decision-making.
What challenges has Dallas faced in its IT infrastructure?
Dallas has encountered significant technological challenges, including a ransomware attack and issues with software implementations that disrupted county operations. An independent report highlighted the need for a comprehensive IT restructuring to address these problems.
What are Stovall’s qualifications?
Stovall holds a Bachelor of Science in Mechanical Engineering from the Massachusetts Institute of Technology and an MBA from the University of Virginia’s Darden School of Business. He is a member of the Society for Information Management and serves on the University of North Carolina at Charlotte’s College of Computing and Informatics Advisory Board.
Why was Stovall chosen for this role?
Stovall’s extensive experience in municipal IT modernization and cybersecurity, along with his proven leadership in improving city services through technology, made him a strategic choice to address Dallas’s pressing technological needs.
Key Features of Jeffrey Stovall’s Appointment
| Feature | Details |
|---|---|
| Previous Role | Chief Information Officer of Charlotte, North Carolina |
| New Role | Leading Dallas’s technology overhaul starting January 5, 2026 |
| Key Responsibilities | Modernizing outdated systems, reducing technical debt, enhancing security and sustainability, integrating AI into city operations |
| Educational Background | Bachelor of Science in Mechanical Engineering from MIT, MBA from the University of Virginia’s Darden School of Business |
| Professional Affiliations | Member of the Society for Information Management, Advisory Board member for UNC Charlotte’s College of Computing and Informatics |
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Author: HERE Charlotte
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