Charlotte, N.C., September 4, 2025
News Summary
A section of South Tryon Street in Charlotte was shut down due to damage to a natural gas line, caused by a third-party crew during excavation. Emergency crews from Piedmont Natural Gas responded quickly to manage the situation and repair the line, ensuring public safety. While repairs are underway, drivers are advised to find alternative routes. Fortunately, no customers were reported adversely affected by the incident, which highlights the importance of safety protocols in infrastructure management.
Charlotte, N.C. – A section of South Tryon Street was closed on Wednesday afternoon due to a damaged natural gas line. The closure, affecting the area between Remount Road and Benjamin Street, prompted emergency crews and excavation workers to address the incident swiftly.
Excavation crews, operating with heavy machinery, were seen working on the road as trucks from Piedmont Natural Gas were present on-site to manage the situation. The gas line was damaged by a third-party crew that was conducting underground digging operations unassociated with Piedmont Natural Gas.
Piedmont Natural Gas teams arrived promptly to shut off the gas supply, assess the damage, and initiate repairs. They coordinated with local emergency responders to ensure public safety and secure the area. Repair work on the damaged gas line commenced, with crews working diligently to resolve the issue, which was expected to be completed later that evening.
As of Wednesday night, both directions of South Tryon Street remained closed while repairs were underway. Drivers were advised to seek alternative routes to avoid congestion in the surrounding areas.
No customers were reported to be impacted by the natural gas leak according to information from Piedmont Natural Gas, allowing the company to maintain service continuity amid the incident.
Response and Safety Measures
The quick response from Piedmont Natural Gas, in collaboration with local authorities, was critical in addressing the situation promptly. They ensured the immediate area was made safe while repair crews worked. The coordinated effort reflected a proactive approach to managing infrastructure issues that could pose risks to public safety.
Impact on Traffic
The road closure on South Tryon Street may lead to temporary inconvenience for drivers, particularly during peak hours. Local transportation authorities issued advisories encouraging motorists to navigate around the affected zone. The incident highlights the importance of maintaining traffic flow and safety during such unforeseen events.
Background Information
Gas line damages like this can arise from various factors, including excavation work performed by contractors or third-party crews. Utility companies play a vital role in responding to such incidents, ensuring that any disruptions to service are quickly remedied while prioritizing the safety of the public. In this case, the efficient actions of Piedmont Natural Gas and local emergency responders served to mitigate potential hazards associated with the damaged line.
As the situation develops, residents and commuters are encouraged to stay informed about updates regarding the repairs and any changes to traffic patterns in the area. Such incidents serve as reminders of the importance of proper digging protocols and communication among service providers and contractors.
Frequently Asked Questions
What caused the gas line damage on South Tryon Street?
A third-party crew damaged the natural gas line while conducting underground digging operations.
Is South Tryon Street closed in both directions?
Yes, both directions of South Tryon Street are closed between Remount Road and Benjamin Street for repairs.
How long will the repairs take?
The repairs on the damaged gas line were expected to be completed later Wednesday evening.
Were any customers affected by the gas line leak?
No customers were reported to be impacted by the gas line leak.
| Feature | Detail |
|---|---|
| Location | South Tryon Street between Remount Road and Benjamin Street |
| Incident | Damaged natural gas line by third-party crew |
| Responding Company | Piedmont Natural Gas |
| Closure Status | Both directions closed for repairs |
| Customer Impact | No customers affected |
| Expected Repair Completion | Later that evening |
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Additional Resources
- WCNC: South Tryon Shut Down Due to Gas Line Damage
- WBTV: Charlotte Road Closed Amid Gas Leak
- WCCB: Providence Road in Waxhaw Closed Due to Gas Line
- QC News: Gas Line Struck by Contractor
- WSOC TV: CMPD Closes Uptown Road Due to Gas Leak
- Wikipedia: Natural Gas
- Google Search: Gas Line Repair Protocols
- Encyclopedia Britannica: Natural Gas

Author: HERE Charlotte
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